Property Manager
Phone : (407) 628-1086


Chateax Winter ParkUtilitiesMaintenanceEmergency InformationGovernment

Phone 9 1 1 for emergencies

Your cell phone may not provide your exact location.
Be sure to tell the 9-1-1 operator exactly where assistance is needed.
CPR and other classes
Local hospitals and care enters
Assistance Phone Numbers
Email and Phone APPS for area emergencies


Residents and visitors in Orange County, Florida, this includes Winter Park, can send a text message to 911 during an emergency or life-threatening situation. HOWEVER - When seconds matter, a voice call to 911 is the best and fastest way for the 911 call taker to retrieve and deliver life-saving information. A text message may take longer.


When should you Text to 911
You are hearing impaired
You are speech impaired
Making a voice call places you in a dangerous situation
You have tried to call 911, but cannot get phone reception


Things to remember about Texting to 911
Always provide your exact location and the nature of the emergency
Remember to silence your phone ringer if you are in a dangerous situation
Avoid using slang, social media jargon or abbreviations.
Do not send photos, emojis or videos

Non-Emergency Line:



Drug Tip Hotline:


Provide Crime Tip:

800-423-TIPS (8477)

or online at CRIMELINE website: <- Click to visit.

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Though they have different street addresses, the Winter Park Police and Fire Department buildings are next to each other at the intersection of Canton and Virginia, about one mile east of Chateaux du Lac Condominiums.


Winter Park Police Department

POLICE General Information:


Website:   <- Click for Police website.

In Person: The Winter Park Police and Fire Departments are located at 500 North Virginia Avenue, Winter Park, FL 32789 on the northeast corner of Canton Avenue.


Winter Park Fire - Rescue

Winter Park Fire Department 

Website: <- Click for Fire - Rescue Website

Address: 343 W Canton Ave

Winter Park, FL 32789

Hours: Visitor Hours Closes 5:00 PM

Phone(407) 644-1212

Learn CPR & Save a Life with Winter Park Fire-Rescue Department
When: Contact department for upcoming classes.

Phone: 407-599-3609
Price: $35-$55   Then scroll down their page to view courses.

Students can earn their American Heart Association CPR certification through this course. Participants will learn adult, child, and infant CPR. This class is for parents, care providers, and older siblings.

Classes offered also include "Safe-Sitter" classes.
Safe SitterĀ® is a 1-day class designed to prepare students to be safe when they're home alone, watching younger siblings, or babysitting.
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Hospitals and Care Centers


Advent Health - Winter Park
Address: 200 North Lakemont Avenue, Winter Park, FL  32792
Phone: 407-646-7000 

Advent Health - Rollins
Address: 601 E. Rollins Street Orlando, FL  32803

Phone:  407-303-5600

Orlando Health Orlando Regional Medical Center
Address: 52 W. Underwood St.
Orlando, FL 32806
Call (321) 841-5111
This hospital is just south of downtown Orlando off Orange Avenue.

Advent Health Centra Care Lee Road
2540 Lee Road

Winter Park, FL  32789

PHONE: 407-629-9281

Posted hours show: 8 AM to 8 PM. Sundays close at 5PM

Address: 113 N. ORLANDO AVE.
Phone: 407 801-8400
Open 9 AM to 7 PM seven days a week

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Other Central Florida Assistance Phone Numbers

Quick Phone Dialups
211 - Crisis and Elder Hotline
311 - Non emergency help and information (info below)

411 - Phone Directory Assistance (Fee may be charged)
511 - Traffic Information
611 - Telephone Repair
711 - Hearing Impaired
811 - Call Before You Dig


Orange County, Florida Emergency Alert Program

is part of the Alert Florida network enables Orange County, Florida, to provide you with critical information quickly in a variety of situations, such as severe weather, unexpected road closures, missing persons and evacuations of buildings or neighborhoods.

The above link takes you to the Orange County Florida website to review and sign up for newsletters along with emergency and other various phone and computer APP programs.


You will receive time-sensitive messages wherever you specify, such as your home, mobile or business phones, email address, text messages and more.


You pick where, you pick how you receive messages. <- Click for website

407-836-3111 <- phone

Hours Of Operation
Monday - Friday  7 a.m. - 9 p.m.

Saturday-Sunday 9 a.m. - 5 p.m.
Closed on County holidays

OCFL 311 allows Orange County FLorida residents the ability to report local non-emergency community incidents efficiently and conveniently; many of which can be submitted anonymously. Residents who provide their contact information can view the status of their reports to ensure proper resolution.

Orange County Florida can help with animal concerns, neighborhood inquiries, traffic matters, road conditions and more, by calling 311 on your phone, using the Orange County, Florida, 311 APP for iPhone and Android.


Complex questions and situations may be better served by calling Orange County at (407) 836-3111, instead of using the APP Chat feature.

The OCFL 311 iPhone and Android APP Chat feature is available daytimes every day, except county holidays. Hours listed below.

Chat service is a quick way to get a question answered or to be referred to a government resource in the Central Florida area.


Hours Of Operation

Monday - Friday  7 a.m. - 9 p.m.

Saturday-Sunday 9 a.m. - 5 p.m.

Closed on county holidays


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