Property Manager
Phone : (407) 628-1086
E-Mail: info@hmi-c1a.com

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Chateax Winter ParkUtilitiesMaintenanceEmergency InformationGovernment

Click here or scroll down this page for hurricane information.

Hurricane Season is June 1 thru November 30.

 

 Scroll down for other emergency and medical info.

 

Phone 9 1 1 for emergencies

Your cell phone may not provide your exact location.
Be sure to tell the 9-1-1 operator exactly where assistance is needed.
EMERGENCY PAGE
POLICE * FIRE * RESCUE
CPR and other classes
Local hospitals and care centers
Assistance phone numbers
Email and Phone APPS for area emergencies

 

Residents and visitors in Orange County, Florida, this includes Winter Park, should dial 911 in an emergency for the fastest response. When seconds matter, a voice call to 911 is the best and fastest way for the 911 call taker to retrieve and deliver life-saving information.

 

Orange County, Florida 9-1-1 Emergency Center can also receive text messages from your smart phone. However, a text message may take longer to receive  a response, and will require back and forth texts as questions and answers transmit.

 

When should you Text to 911
You are hearing impaired
You are speech impaired
Making a voice call places you in a dangerous situation
You have tried to call 911, but cannot get phone reception

 

Things to remember about Texting to 911
Always provide your exact location and the nature of the emergency
Remember to silence your phone ringer if you are in a dangerous situation
Avoid using slang, social media jargon or abbreviations.
Do not send photos, emojis or videos.

 

Police Non-Emergency Line:

407-644-1313

 

Drug Tip Hotline:

407-599-3286


Provide Crime Tip:

800-423-TIPS (8477)


Online at CRIMELINE WEBSITE:<-Click

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Though they have different street addresses, the Winter Park Police and Fire Department buildings are next to each other at the intersection of Canton and Virginia, about one mile east of Chateaux du Lac Condominiums.

 

  Winter Park Police Department

POLICE General Information:

407-599-3367

Website: https://wppd.org/

In Person: The Winter Park Police and Fire Departments are located at 500 North Virginia Avenue, Winter Park, FL 32789 on the northeast corner of Canton Avenue.

 

WINTER PARK FIRE DEPARTMENT

Website is HTTPS://WPFD.ORG/

Address: 343 W Canton Ave

Winter Park, FL 32789

Hours: Visitor Hours Close end at 5:00 PM

Non-Emergency Phone(407) 644-1212

Learn CPR & Save a Life

Winter Park Fire-Rescue Department
When: Contact department for upcoming classes.

Phone: 407-599-3609
Email: lluna@cityofwinterpark.org
Price: $35-$55

wpfd.org/classes   Then scroll down their page to view courses.

Students can earn their American Heart Association CPR certification through this course. Participants will learn adult, child, and infant CPR. This class is for parents, care providers, and older siblings.

Classes offered also include "Safe-Sitter" classes.
Safe Sitter® is a 1-day class designed to prepare students to be safe when they're home alone, watching younger siblings, or babysitting.


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Hospitals and Care Centers

 

HOSPITAL
Advent Health - Winter Park
Address: 200 North Lakemont Avenue, Winter Park, FL  32792
Phone: 407-646-7000 

HOSPITAL (Closest to Chateaux. South on 17/92 to Rollins)
Advent Health - Rollins
Address: 601 E. Rollins Street Orlando, FL  32803
Phone:  407-303-5600


HOSPITAL
Orlando Health Orlando Regional Medical Center
Address: 52 W. Underwood St.
Orlando, FL 32806
Call (321) 841-5111
This hospital is just south of downtown Orlando off Orange Avenue.


CENTRA CARE
Advent Health Centra Care Lee Road
2540 Lee Road

Winter Park, FL  32789

PHONE: 407-629-9281

Posted hours show: 8 AM to 8 PM. Sundays close at 5PM

Accepts Walk-Ins and Reservations.

WEBSITE for Centra Care

 

GUIDEWELL EMERGENCY CARE CENTER
Address: 113 N. ORLANDO AVE.
WINTER PARK, FL 32789
Phone: 407 801-8400
Open 9 AM to 7 PM seven days a week
WEBSITE for Guidewell Emergency Doctors (English)

 

SITIO WEB para Médicos de Urgencias (Español)

 

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Other Central Florida Assistance Phone Numbers

Quick Phone Dialups
211 - Crisis and Elder Hotline
311 - Non emergency help and information (info below)

411 - Phone Directory Assistance (Fee may be charged)
511 - Traffic Information
611 - Telephone Repair
711 - Hearing Impaired
811 - Call Before You Dig
911 - EMERGENCY

 

Additional Information on 311

 

You can report and receive emergency and local area information on emergencies, road closures, traffic conditions, animal nuisances, missing persons, weather conditions, and more.

 

311 Can provide notifications of emergencies in your area, including threatening weather if you provide contact information.

 

You pick where, you pick how you receive messages. 

 

311 is part of the Orange County, Florida Emergency Alert Program and network.

 

The program may provide you with critical information quickly in a variety of situations, such as severe weather, unexpected road closures, missing persons and evacuations of buildings or neighborhoods.

 

You will receive time-sensitive messages wherever you specify, such as your home, mobile or business phones, email address, text messages and more.

 

The below link takes you to the Orange County Florida website to review and sign up for newsletters along with emergency and other various phone and computer APP programs.

https://member.everbridge.net/892807736724792/login

OCAlert.net <- Click for website

407-836-3111 <- phone

Hours Of Operation
Monday - Friday  7 a.m. - 9 p.m.

Saturday-Sunday 9 a.m. - 5 p.m.
Closed on County holidays

OCFL 311 allows Orange County FLorida residents the ability to report local non-emergency community incidents efficiently and conveniently; many of which can be submitted anonymously. Residents who provide their contact information can view the status of their reports to ensure proper resolution.

Orange County Florida can help with animal concerns, neighborhood inquiries, traffic matters, road conditions and more, by calling 311 on your phone, using the Orange County, Florida, 311 APP for iPhone and Android.

 

Complex questions and situations may be better served by calling Orange County at (407) 836-3111, instead of using the APP Chat feature.

The OCFL 311 iPhone and Android APP Chat feature is available daytimes every day, except county holidays. Hours listed below.

Chat service is a quick way to get a question answered or to be referred to a government resource in the Central Florida area.

 

Hours Of Operation

Monday - Friday  7 a.m. - 9 p.m.

Saturday-Sunday 9 a.m. - 5 p.m.

Closed on county holidays
 

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Hurricane and Severe Storm information

This Hurricane information is provided by Winter Park, Florida - Issued May 2022.

Click below City of Winter Park website link for current and additional information.

Below are telephone numbers, websites, and email addresses provided by Winter Park, Florida, officials on May 27, 2022 in the Winter Park Update pamphlet, dated for June thru August 2022.

REPORT OUTAGES

Electric: 1-877-811-8700

Water & Sewer: 407-599-3219

EMERGENCY OPERATIONS CENTER

407-599-3494 (This phone number only answered during actual storm emergency event.)

E-mail: MessageCenter@cityofwinterpark.org

WEBSITES

https://cityofwinterpark.org/emergency

All hurricane-related information and updates will be posted at site listed above.

Residents may also download the Winter Park Hurricane Preparedness Guide from this same site.

Physical copies of this guide are also available ay the Winter Park City Hall, Public Safety building,  and Winter Park Library

https://cityofwinterpark.org/outreach

Using the above web address, residents may sign up for the city's emergency alert system. When necessary, residents that have signed up will receive their choice of a phone call, text message or e-mail when an emergency alert is issued.

https://cityofwinterpark.org/citEnews

Click above link to subscribe to receive City of Winter Park notices at your e-mail address. Review their privacy policies as you would with all web links we provide.

SOCIAL WEB SITES

The city of Winter Park, Florida, also has additional information located on their Facebook and Twitter pages.

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